I currently work at WebRanking.com as their Search Manager. I attended Normandale Community College where I received my Associated Degree in Applied Science in Computer Technology and attende ITT Technical Institute where I studied Information Systems Security.
Professional Tech Support
- Remote Assistance: Use Microsoft Remote Desktop and Real VNC
- Operating Systems: Proficient with all Microsoft OS's up to and including Windows 7, some Mac OSX Knowledge
- Anti-Virus / Firewall: Worked with Super Anti-Spyware, Defender Pro, Symantec Endpoint Protection, Watchguard Firebox
- Certifications: Microsoft Certified Desktop Support Technician (MCDST), CompTIA A+ Certified (2009 Version)
- Servers: IBM AS400 (iSeries Navigator), Domino (Lotus Notes Email and Sametime), Windows Server 2003 (Active Directory)
- Applications: Microsoft Office 2007 & 2010 (Word, Excel, PowerPoint, Access, Outlook), OpenOffice
Professional Web Development
- Preferred Development Environment: Adobe Dreamweaver CS5, knowledgable in WordPress
- Photo Editing: Proficient with Adobe Photoshop CS5
- Development: Proficient in XHTML, CSS, and PHP
- Analytics Information: Google Analytics
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